Toyota RAV4 (XA40) 2013-2018 Service Manual: How to proceed with troubleshooting
Hint:
Perform troubleshooting in accordance with the following flowchart.
*: Use the intelligent tester.
- Vehicle brought to workshop
- Inspect battery voltage
Standard voltage: 11 to 14 v
If the voltage is below 11 v, recharge or replace the battery before proceeding.
- Problem symptom confirmation
- Check can communication system*
- Check for dtc (see page ps-11).
Result 
Hint:
- When any can communication system dtcs are output, perform troubleshooting on the can communication system first.
- When communication to the power steering ecu is not established through the intelligent tester, inspect terminals sil of the dlc3 and the power steering ecu, and the ig circuit of the power steering ecu.
- Check dtc*
- Check for dtc (see page ps-11).
Result 
- Problem symptoms table
Result 
- Overall analysis and troubleshooting*
- Terminals of ecu (see page ps-8).
- Data list / active test (see page ps-14).
- Repair or replace
- Confirmation test
End
System description
Description
The eps (electronic power steering) system generates
torque through the operation of the motor and the
reduction gear installed on the column shaft in order to
assist steering eff ...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
t ...
Other materials:
Rear window wiper and
washer
The rear window wiper and
washer can be used by
operating the lever.
NOTICE
■When the rear window is dry
Do not use the wiper, as it may
damage the rear window.
Operating the wiper lever
Operating the switch
operates the rear wiper as follows:
*1 or
*2 Off
*1 or
*2 Intermittent
operation
...
Connecting a bluetooth®
device
Up to 5 bluetooth® devices (phones (hfp) and audio players
(avp)) can be registered.
If more than 1 bluetooth® device has been registered, select
which device to connect to.
Press the “setup” button.
Select “bluetooth*”.
*: Bluetooth is a registered trademark of bluetooth sig ...
Check for intermittent problems
Hint:
Inspect the vehicle's ecm using check mode. Intermittent
problems are easier to detect with the intelligent tester when
the ecm is in check mode. In check mode, the ecm uses 1
trip detection logic, which is more sensitive to malfunctions
than normal mode (default), which uses 2 trip detec ...
