Toyota RAV4 (XA40) 2013-2018 Service Manual: How to proceed with troubleshooting
Hint:
Perform troubleshooting in accordance with the following flowchart.
*: Use the intelligent tester.
- Vehicle brought to workshop
- Inspect battery voltage
Standard voltage: 11 to 14 v
If the voltage is below 11 v, recharge or replace the battery before proceeding.
- Problem symptom confirmation
- Check can communication system*
- Check for dtc (see page ps-11).
Result 
Hint:
- When any can communication system dtcs are output, perform troubleshooting on the can communication system first.
- When communication to the power steering ecu is not established through the intelligent tester, inspect terminals sil of the dlc3 and the power steering ecu, and the ig circuit of the power steering ecu.
- Check dtc*
- Check for dtc (see page ps-11).
Result 
- Problem symptoms table
Result 
- Overall analysis and troubleshooting*
- Terminals of ecu (see page ps-8).
- Data list / active test (see page ps-14).
- Repair or replace
- Confirmation test
End
System description
Description
The eps (electronic power steering) system generates
torque through the operation of the motor and the
reduction gear installed on the column shaft in order to
assist steering eff ...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
t ...
Other materials:
List screen operation
When a list screen is displayed, use the appropriate buttons to
scroll through the list.
How to scroll
Select to scroll to the next
or previous page.
Appears to the right of
titles, the complete titles are
too long for the display. Select
this button to scroll the title.
Turn th ...
Unmatched encryption code
Description
This dtc is output when a key with an incomplete key code is inserted into
the ignition key cylinder.
Inspection procedure
Reregister key
Clear the dtc (see page ei-18).
Reregister the key code with the transponder key ecu
(see page ei-5)
Check that the engine ...
Removal
Disconnect cable from negative battery
terminal
Caution:
Wait at least 90 seconds after disconnecting the
cable from the negative (-) battery terminal to
prevent airbag and seat belt pretensioner activation.
Remove fan and generator v belt
Remove the belt (see page em-6).
...
