Toyota RAV4 (XA40) 2013-2018 Service Manual: How to proceed with troubleshooting
Hint:
Perform troubleshooting in accordance with the following flowchart.
*: Use the intelligent tester.
- Vehicle brought to workshop
- Inspect battery voltage
Standard voltage: 11 to 14 v
If the voltage is below 11 v, recharge or replace the battery before proceeding.
- Problem symptom confirmation
- Check can communication system*
- Check for dtc (see page ps-11).
Result 
Hint:
- When any can communication system dtcs are output, perform troubleshooting on the can communication system first.
- When communication to the power steering ecu is not established through the intelligent tester, inspect terminals sil of the dlc3 and the power steering ecu, and the ig circuit of the power steering ecu.
- Check dtc*
- Check for dtc (see page ps-11).
Result 
- Problem symptoms table
Result 
- Overall analysis and troubleshooting*
- Terminals of ecu (see page ps-8).
- Data list / active test (see page ps-14).
- Repair or replace
- Confirmation test
End
System description
Description
The eps (electronic power steering) system generates
torque through the operation of the motor and the
reduction gear installed on the column shaft in order to
assist steering eff ...
Problem symptoms table
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column of
t ...
Other materials:
Cleaning and protecting the vehicle exterior
Perform the following to
protect the vehicle and
maintain it in prime condition:
Cleaning instructions
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
Wash the vehicle body using
a sponge or soft clo ...
Can communication system
Precaution
Precaution
Turn the ignition switch off before measuring the
resistance of the main wire and the branch wire.
After the ignition switch is turned off, check that the
key reminder warning system and light reminder
warning system are not in operation.
Before measuring th ...
Removal
Hint:
Use the same procedures for the rh side and lh side.
The procedures listed below are for the lh side.
When removing the moulding, heat the vehicle body and
moulding using a heat light.
Standard heating temperature
Notice:
Do not heat the vehicle body and moulding
excessively.
...
