Toyota RAV4 (XA40) 2013-2018 Service Manual: Customer problem analysis
Hint:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference.
Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in the problem analysis:
Operation flow
Hint:
Perform troubleshooting in accordance with the
procedures below. The following is an outline of basic
troubleshooting procedures. Confirm the troubleshooting
procedures for the circuit you a ...
Symptom confirmation and diagnostic trouble code
Hint:
The diagnostic system in the rav4 has various
functions.
The first function is the diagnostic trouble code
(dtc) check. A dtc is a code stored in the ecu
memory whenever a malfunction ...
Other materials:
Problem symptoms table (2006/01- )
Hint:
Use the table below to help determine the cause of the
problem symptom. The potential causes of the symptoms are
listed in order of probability in the "suspected area" column
of the table. Check each symptom by checking the suspected
areas in the order they are listed. Replace p ...
Checking and replacing
fuses
If any of the electrical components do not operate, a fuse may
have blown. If this happens, check and replace the fuses as necessary.
Vehicles without a smart key system:
turn the engine switch to the “lock” position.
Vehicles with a smart key system:
turn the engine switch off.
Aft ...
Dtc check / clear
Check dtc
Connect the intelligent tester (with can vim) to the
dlc3.
Turn the ignition switch on and turn the intelligent
tester on.
Read the dtc by following the prompts on the
tester screen.
Hint:
Refer to the intelligent tester operator's manual for
further details.
...
